Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused when shipped. Trying on an item for size is acceptable, but not worn. You’ll also need the order number if possible.

To start a return, you can email us or contact us here. If your return is accepted, it is your responsibility to ship the item to us. Items sent back to us without first requesting a return will not be accepted.

Return Address

Rocker Merch Returns

5640 E Taft Rd

P.O. Box 2093

Syracuse, NY 13220

You can always contact us for any return question through email or here.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.